Refund policy

Return & Refund Policy

Last updated: October 6, 2026

We want you to be satisfied with your purchase. If there is a problem with your order, please contact us and we’ll do our best to help.

1. Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be in its original packaging, where applicable.
  • You must provide your order number and, if necessary, photos or videos showing the issue.

Some products may not be eligible for return due to hygiene, safety, or other restrictions.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the problem
  • Clear photos or videos of the item and packaging

If the issue is confirmed, we may offer a replacement, refund, or other appropriate solution at no additional cost.

3. Refunds

Once your return or refund request has been approved, we will process your refund to the original payment method.

Depending on your payment provider, it may take several business days for the refund to appear in your account.

Original shipping costs are generally non-refundable, unless the item was damaged, defective, or incorrectly sent.

4. Return Shipping

If you are returning an item because you changed your mind or ordered the wrong product, you may be responsible for the return shipping costs.

If the item is defective, damaged, or incorrect, we will determine the appropriate solution, which may include covering reasonable return shipping costs.

5. Order Cancellations

If you need to cancel an order, contact us as soon as possible after placing it.

We cannot guarantee cancellation once an order has been processed or shipped.

6. Refund Requests

To request a return or refund, contact us through our Contact Us page or email us at [dansstore906@gmail.com].

Please include your order number and explain the reason for your request.

We reserve the right to refuse returns or refunds that do not meet the conditions outlined in this policy.

7. Contact Us

If you have any questions about returns or refunds, please contact us at:

Email:[dansstore906@gmail.com]

Store: [DAN’S STORE]